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ISO 9001:2008

ISO 9001: 2008 is an international standard, laying the requirements for management systems, such as an organization needs to demonstrate its ability to provide continuous product / service that meets customer and applicable regulatory requirements and seeks to continuously increase customer satisfaction. Any organization that seeks continuous improvement of management activities and work process and wants to increase the benefits of its continuous improvement must be implemented and certified ISO 9001:2008. Standard is applicable to all organizations, regardless of their type, size and product / service that provide.

ISO 9001: 2008 is based on eight basic principles that guarantee the successful management and operation of an organization:

  • customer focus;
  • leadership;
  • Inclusion of people working in the organization;
  • process approach;
  • systematic approach to management;
  • continuous improvement;
  • decision-making based on facts;
  • Mutually beneficial relationships with suppliers.

ISO 9001: 2008 is an important tool for enterprises in developing countries and those with economies in transition, to be able to prove their buyers, especially in foreign markets that are able to produce in accordance with their requirements.

What do we offer you?

STAGE 1 Audit the status:

  • conducting an initial training;
  • initial audit to verify compliance of the current system with the requirements of this standard;
  • analyzing the situation and determining the structure of QUALITY MANAGEMENT SYSTEM;
  • developing timetables to meet the development, preparation of all necessary documents for the construction of QUALITY MANAGEMENT SYSTEM – orders, programs, etc .;

STAGE 2 Development of documents on QUALITY MANAGEMENT SYSTEM:

  • development of QUALITY MANAGEMENT SYSTEM documents – procedures, operational documents, manual, etc .;
  • gradual acceptance of the documents by the joint working teams;

STAGE 3 Introduction:

  • training on implementation;
  • audits on the elements of the standard in the implementation of the system;
  • making amendments in the documents established in need during audits;

STAGE 4 Functioning:

  • training of internal auditors;
  • Internal auditing;

STAGE 5 Certification and obtaining a certificate:

  • participation in the selection of certification organization and during the execution of the certification audit;
  • Remove eventual remarks from the audit.

Certification is done by certification organization. Certification company always third independent party. Consulting and certification activities can not be carried out by the same organization or related organizations. “Think Tank” works with all certification bodies and ensure successful certification, regardless of the certifying authority.

What should an organization which has decided to certify the standard of quality management ISO 9001: 2008?

We must implement a system of quality management that is in accordance with the requirements of ISO 9001: 2008.

The organization may use its own resources depending on their preparedness or to attract independent consultant, assistance can be produced through training of staff from external a lecturer.

Once the system is implemented, it can start the certification process, the system must be developed and verified to possess sufficient amount of evidence that will be used for certification.

It is necessary to have conducted internal audits and management reviews.

What are the benefits for certified companies?

  • Improving the performance and productivity of your organization;
  • Better defining the objectives of the organization and the expectations of your customers;
  • Achieving and maintaining quality of products / services your organization to meet the requirements and implied needs of customers;
  • Increase on customer satisfaction;
  • Confidence that the required quality is achieved and maintained;
  • Proof of current and potential customers the capabilities of the organization;
  • Market expansion or maintain the market shares;
  • Improved competence among staff;
  • Receipt of the certificate / registration;
  • Promoting the investors;
  • Receiving national and international recognition;
  • Opportunity to compete with larger organizations;

ISO 14001:2004

With an ever-growing concern for the environment worldwide ISO 14001 is taken as evidence of a high commitment to environmental protection. More than 110,000 organizations in 138 countries meet the requirements of ISO 14001 and are certified by accredited organizations to demonstrate their commitment to address the challenges associated with protecting the environment. The ISO 14001 standard contains requirements for “environmental management” and allows organizations to:

  • reducing the impact of its activities on the environment
  • achieving continuously improvement in terms of environmental protection.

ISO 14001 is one of the most popular standards for management systems environment and is applicable to any organization, regardless of size and type of activity. “System Management” refers to the management structure of processes and business activities in the organization. This structure became inputs in the product or service that meet the environmental objectives of the organization, meet regulatory requirements and efficient use of resources. Society pushes for pollution prevention and governments apply more stringent regulations for environmental protection. Businesses are expected to meet the legal and societal demands. The first version of ISO 14001 was published in 1996 in response to market pressures and the need for business to have a standard for environmental management, which requires commitment at the highest level for maintaining regulatory compliance, pollution prevention and continuous improvement, to be able to be independently verified by an accredited certification.


  • Internationally accepted and recognized standard
  • Accredited certification creates confidence among customers and stakeholders
  • Easily integrates with the requirements of other standards for management systems
  • Check carried out by experienced auditors of environmental management.

Our experienced consultants work with clients to confirm that the management system requirements, its efficiency and continuous improvement to achieve added value and to meet the ever increasing customer expectations.

OHSAS 18001:2007

OHSAS 18001: 2007 is an internationally recognized standard for management systems to occupational health working conditions.

The standard follows the structure of ISO 14001 and requires the commitment of senior management for observation of the regulations, prevention of incidents and accidents, ensuring healthy and safe working conditions and continual improvement.

OHSAS is applicable to all organizations that want:

  • Introduce a system of management of health and safety at work, to eliminate or reduce the risk to employees and other stakeholders
  • To obtain evidence of compliance of their actions with the declared policy on health and safety at work
  • To demonstrate to others that compliance
  • To implement, maintain and continuously improve the management system of health and safe working conditions
  • To certify its management system for occupational health and safe working conditions

OHSAS helps businesses in many directions: reduce the risk to employees, improving the system for safe working conditions, demonstrating compliance with the statutory requirements and the declared company policy, etc.


  • Internationally accepted and accepted standard
  • Easily integrates with the requirements of other standards for management systems
  • Maintenance of compliance with regulatory requirements
  • Improved public image, by the stated commitment by
  • An increased commitment by the staff

Our experienced consultants work with clients, to confirm that management system requirements, its effectiveness and continuous improvement to achieve added value and to meet the ever increasing customer expectations.

ISO 22000:2005

Hazard Analysis and Critical Control Points (HACCP)

SYSTEM of Hazard Analysis and Critical Control Points (HACCP) contains the most widely used management principles of food safety, applicable to all companies in the food industry and their suppliers. The implementation of HACCP is a legal requirement in many countries. By integrating the HACCP system for quality management, organizations from the agro-food sector can control food safety by internationally recognized structure on management system.

ISO 22000: 2005 – Management Systems of food safety

ISO 22000 is an international standard developed to ensure food safety throughout the food chain. By this standard for the first time in the world offers a common, globally accepted approach to ensuring food safety.

ISO 22000 also leads to additional benefits for organizations, because by observance of their requirements, in this way avoiding the possibility of variations, depending on the various countries where the system is applied, or the type of product.

ISO 22000 enables organizations throughout the food chain to comply with the same conditions for food safety management. It is applicable to all producers and processors of food products, raw material producers, organizations providing transport and storage. The requirements are applicable to contractors, wholesalers, retailers, distributors, equipment manufacturers, and packaging, cleaning agents, additives and ingredients used in the food industry. In addition, the management system of food safety, developed in accordance with ISO 22000 could be certified. And this is directly related to the increasing requirements for certification of suppliers in the food sector.

ISO 27001:2005

ISO 27001:2005 (ISMS) – Information security management system

Organizations around the world are challenged to continuously improve the protection of information stored and processed.

This is necessary because:

  • these are the requirements of many regulations
  • customers require evidence of the application of best practices for safeguarding information security
  • society requires protection of information

ISO 27001: 2005 is an internationally recognized standard for Information security management system, which incorporates the requirements for best practice in this area. It requires the development of information security policy, which is available to interested parties and to demonstrate the organization’s commitment to the protection of information security.

Certification by the organization is able to demonstrate:

  • compliance with regulatory and contractual requirements
  • effective management of information security through risk assessment and implementation of control mechanisms
  • efficient use of resources
  • Continuous improvement.

ISO 39001:2012

ISO 39001: 2012 – a step towards a European road safety

According to the World Health Organization injuries from road accidents account for 9% of all causes of death. With 53 member countries of the WHO European Region about 800 000 people each year lose their lives due to accidents. Injuries from traffic accidents are the number one cause of death for young people worldwide. The forecast is that if you do not take appropriate measures killed on the roads of the world in 2020 will exceed 1.9 million people. In support of the initiative of the United Nations – “A decade of active safety measures in traffic” for 2011-2020 and international efforts in the field of road safety, ISO published the new ISO 39001: 2012 – “System management safety on the road. Requirements with guidance for use “. The purpose of the standard is to enable organizations, which interacts with the system for road traffic to reduce the number of deaths and serious injuries, related road accidents that can affect. This International Standard is applicable to any organization, regardless of type, size and the products and services

Benefits from the application of the standard:

  • Compatible with ISO 9001: 2008, ISO 14001: 2004 and OHSAS 18001: 2007
  • Contributes to improving corporate image at international level and demonstrated reliability in the provision of transport services
  • It helps to improve road safety by minimizing the risk of potential accidents

The management system of safety on the road is a shared responsibility. The standard is not intended to liberate road users from their obligation to respect the law and behave responsibly. It can support the organization in its efforts to encourage road users to comply with the law. Think Tank offers qualified consulting services for development and implementation of the management system of the safety of road traffic, as well as training of staff of partner organizations.